Privacy Policy
Last updated: October 12, 2026. This policy describes how Excel Physical Medicine and Rehab handles information collected through https://www.excel-rehab.com. Your attorney may review and customize this text before production use.
Overview
Excel Physical Medicine and Rehab ("we," "us," or "our") operates a public informational website. We do not sell personal information. This policy explains what we collect, how we use it, and your choices.
Information we collect
When you use our contact form, we may collect:
- Name
- Phone number
- Email address
- Preferred contact time and reason for visit
- Optional message text you choose to submit
We do not ask you to submit protected health information (PHI) through this website. Please do not include symptoms, diagnoses, or other medical details in the contact form.
How we use information
We use contact form submissions to:
- Respond to scheduling and general practice inquiries
- Route your message to appropriate clinic staff
How information is transmitted
Form submissions are sent by email through our email delivery provider (Resend) to authorized clinic staff. Messages are transmitted over encrypted connections (HTTPS). Email is not a secure method for transmitting sensitive medical information.
Retention
We retain contact inquiries only as long as needed to respond and maintain ordinary business records, unless a longer period is required by law.
Cookies and analytics
We use Google Analytics 4 and Vercel Web Analytics to understand website traffic and improve our public website. Google Analytics may use cookies to measure visits and collect technical information such as browser and device details. Our Google Analytics implementation measures page views and clicks on phone and scheduling links with advertising personalization and Google signals disabled. These clicks do not establish that a call or appointment was completed. We do not send contact form contents, names, phone numbers, email addresses, symptoms, or diagnoses to Google Analytics. URL query strings and fragments are excluded from the page addresses we send.
You can manage cookies through your browser settings. Google also provides an Analytics opt-out browser add-on.
Your choices
You may contact us by phone instead of using the web form. You may request correction of contact information you have provided to us.
Children
This website is not directed to children under 13. We do not knowingly collect personal information from children through this site.
Contact us
Excel Physical Medicine and Rehab
31190 Novi Road, Novi, MI 48377
Phone: 248.624.5176